Refund Policy draft

Article 5 – Right of withdrawal excluded, returns not possible


If a customer purchases shoes from a private seller via 3H, the right of withdrawal does not apply. In concrete terms, this means that the buyer cannot return the product. This is because this does not concern a distance purchase (within the meaning of Article 6:230g of the Dutch Civil Code), nor a consumer purchase (within the meaning of Article 7:5 paragraph 1 sub a of the Dutch Civil Code).

What should you do?


From now on you can resell your sneakers through our website. Send an email to stating that you want to sell your product.


Please note that the product must meet our conditions:


The product is complete, in original condition, and undamaged;

The 3H tag is still attached to the product;

The product is in the original, undamaged shoe box;

The product has not been worn.