Return & refund draft

Article 5 – Right of withdrawal excluded, returns not possible

If a customer purchases shoes from a private seller via 3H, the right of withdrawal does not apply. In concrete terms, this means that the buyer cannot return the product. This is because this does not concern a distance purchase (within the meaning of Article 6:230g of the Dutch Civil Code), nor a consumer purchase (within the meaning of Article 7:5 paragraph 1 sub a of the Dutch Civil Code).

What should you do?

From now on you can resell your sneakers through our website. Send an email to hello@weare3h.com stating that you want to sell your product.

Please note that the product must meet our conditions:

The product is complete, in original condition and undamaged;

The 3H tag is still attached to the product;

The product is in the original, undamaged shoe box;

The product has not been worn.